Frequently Asked Questions

General FAQ

What is a Federal Tax ID / Employer Identification Number (EIN)?

An EIN Number is also referred to as a Federal Tax ID or Tax ID. An EIN Number is similar to a Social Security Number (SSN) for a business. EIN Numbers are issued by the Internal Revenue Service (IRS) in order to identify businesses for tax related purposes. The most common reasons for obtaining an EIN Number include: starting a business, opening a bank account, hiring employees, applying for business licenses, and purchasing an existing business.

Is there a difference between a Federal Tax ID and Employer Identification Number (EIN)?

At the federal level a Tax ID and EIN is essentially the same thing. At the state level there’s also a State Tax ID Number that is different from a Federal Tax ID / Federal EIN. So it’s important not to confuse a Federal Tax ID or Federal EIN with a State Tax ID Number. A State Tax ID Number is assigned to a business by the state in which the business operates and can be used to file taxes and hire employees. Most states require businesses to have a State Tax ID Number when selling goods or services or when hiring employees.

Who are we? provides document preparation & filing services. Our Tax ID Specialists have years of experience helping our clients obtain Tax ID Numbers also referred to as EINs from the IRS. For starters our forms have been optimized to simplify the online application process. Once your application has been submitted one of our specialists will be assigned to review it for errors, typos, and omissions. If everything checks out it will be submitted to the IRS for processing. If any issues arise our specialists will work on your behalf with the IRS to bring quick resolve. Should any additional documentation be required to be submitted with your application we will inform you of exactly what needs to be done.

Our third party designee representation is extremely beneficial when there are issues with your application because we will assume all phone and fax communications with the IRS on your behalf. This saves you time and hassle so you can focus on other business matters. We realize you have several options when obtaining a new EIN and we hope you will allow us to put our expertise and experience to work for you. For example, when working directly with the IRS to complete an EIN application or SS-4 form the process can be confusing and time consuming. When it comes to fast and accurate EIN filings we’ve got you covered. We offer our customers phone, email and fax support and our service has been designed to meet all of your EIN needs.

How will I receive my new EIN Number and how long will it take?

You will receive your new EIN Number in an email sent to the email address you list on your application. You can choose between our Standard Processing (1-2 business days) and Rush Processing (60 minutes or less). Which processing option you prefer will depend on how quickly you need your EIN.

Why should you use our services?

Sure you can obtain an EIN yourself for no fee from the official IRS website, but not with the benefits of our value added services including: Simplified EIN Application, Application Preparation & Review, EIN Error Identification & Correction, Experienced Customer Service, Phone, Email & Fax Support, Secure Online Backup, Application Availability 24/7, Optimized Forms and our service is a Tax Deductible Expense. It takes the average user 5 minutes or less to complete our simplified online form and should you have any questions along the way please don’t hesitate to reach out to us for support.

  • Simplified EIN Application / SS-4 Form – On average it takes 5 minutes or less to complete our simplified EIN application. We’ve taken an otherwise multi-page, complex form and simplified it into a step-by-step one-page form.
  • Expert Application Review – You EIN application will be reviewed for common errors, typos, and omissions. We will correct any issues on your application for you to avoid delays in the process.
  • Experienced Customer Service – Should you have any questions during the application process reach out to our staff for assistance. With years of experience dealing with all things EIN, we take pride in helping our customers.
  • Phone, Email & Fax Support - With average IRS call wait times between 1-2 hours who has time to be on hold this long? Leave all your IRS communications to us including phone and fax support. We also offer email support to our customers.
  • EIN Error Identification & Correction – EIN errors are a common issue. We have numerous customers that use our service to help them resolve EIN errors they’re not familiar with and don’t understand how to correct.
  • Application Availability 24/7 – The IRS only accepts online EIN applications from 7:00 AM EST to 10:00 PM EST, Monday through Friday. We’re always open and we accept online EIN applications whenever it’s most convenient for you.
  • Secure Online Backup – Should you ever have a need to recover a lost or forgotten EIN not to worry because with our service all of your EIN documents are securely backed up and can be sent to you electronically via email upon request.
  • Tax Deductible Expense – In most cases our service fee can be used as a tax deductible business expense.
What is the cost to file for an EIN Number using your service?

Standard Processing (1-2 business days) is $247.00 and Rush Processing (60 minutes or less) is available for $277.00.

In the event we cannot obtain your EIN for any reason your fee will be refunded in full. Please understand that processing times can be delayed if your application contains errors or the IRS requires additional documentation.

Who needs an EIN?

An EIN Number may be required for several reasons including:

  • To open a Business Bank Account
  • To Hire Employees
  • To operate a business as a Partnership or Corporation
  • To file Tax Returns
  • To have a Keogh or Solo 401(k) Plan
  • To file for Bankruptcy as a Sole Proprietor
  • To Purchase or Inherit a Business
  • To be involved with any of the following organizations/entities:
    • Trusts (except certain grantor-owned revocable trusts)
    • Estates
    • Real Estate mortgage investment conduits
    • Non-profit organizations
    • Farmers’ cooperatives
    • Plan Administrators
Does an EIN Number expire?

EIN Numbers do not expire. Once an EIN has been issued to a business, it will not be issued again.

How can I cancel my EIN order?

You may contact us by visiting the Contact Us link at the bottom of the page and send us a request to cancel your order. If we have not obtained your EIN yet we will issue you a full refund. If we have already obtained your EIN you may still qualify for a partial refund depending on your circumstances.

If I used your service to obtain my EIN how can I get a backup copy?

If you used our service to obtain your EIN and have lost, misplaced or forgotten it we can send you a backup copy. Visit the Contact Us link at the bottom of the page and send us a request for a backup copy of your EIN. Once we verify your credentials we will send your EIN to you electronically via email.

If I obtained my EIN directly through the IRS how can I get a backup copy?

If you used the IRS to obtain your EIN and have lost, misplaced or forgotten it you can contact the IRS for assistance. The number for the Business & Specialty Tax Line is 800-829-4933 and is available Monday-Friday, from 7am to 7pm. Once the IRS has confirmed your identity they will provide your EIN Number to you over the phone.

If I have a question regarding my EIN Application who should I contact?

Our staff has several years of experience filing EIN applications on behalf of our clients. We would be happy to assist you with any issues you may have. You may contact us by visiting the Contact Us link at the bottom of the page and send us a support request.


Billing-Related FAQ

What happens to my information if I do not purchase your service?

If you do not purchase our service your application will not be processed. Our website is PCI Compliant and any information you submit is also secured using Secure Socket Layers (SSL) encryption.

What is your refund policy?

You may contact us by visiting the Contact Us link at the bottom of the page and send us a request to refund your order. If we have not obtained your EIN yet we will issue you a full refund. If we have already obtained your EIN you may still qualify for a partial refund depending on your circumstances.

All refund requests must be made by contacting customer support team. All refunds will be issued to the same credit card used for the purchase in question and will be processed within 5-7 business days. The time it takes to process your refund will depend solely on your financial institution and how they handle refunds.

If we cannot obtain your EIN for any reason we will refund your fee in full, no questions asked.

Am I eligible for a refund after submitting a credit card dispute?

We kindly ask that you contact us directly regarding a refund or if you have any issues with our service. You can reach our customer support team via phone or email.

If you file a dispute with your financial institution directly without contacting us first you will limit our support options in this scenario. However, if you have already filed a dispute with your financial institution, we kindly ask that you cancel it and contact us directly for a refund. In the unfortunate event your card was lost, stolen or compromised you will need to contact your financial institution’s risk department to report this matter immediately.

Why was I charged more than once?

More than one transaction may appear on your credit card statement if there was a declined transaction, if you accidently submitted payment more than once or you intentionally submitted more than one application for two or more unique entities.

Regardless, you may contact us by visiting the Contact Us link at the bottom of the page.

How long does a refund take to reflect on my credit card statement?

Typically refunds take 5-7 business days to process, but this time frame may differ depending on how your financial institution processes refunds.

© 2023 All Rights Reserved.     Apply for EIN Services & Pricing FAQ EIN Errors Contact Us Privacy Policy Terms of Use